4 FAQs about Entergy assistance

What can I do with Entergy?

View and pay your bill, enroll in autopay, setup payment alerts, or explore our payment programs. Report an outage, lighting problem or other issues with your Entergy service. Compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of service request options offered within myEntergy.

What can I do with Entergy's myEntergy service?

With Entergy's myEntergy service, you can view and pay your bill, enroll in autopay, setup payment alerts, or explore payment programs. You can also report an outage, lighting problem, or other issues with your Entergy service. Additionally, you can compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of service request options offered within myEntergy.

What services does Entergy offer?

For qualified customers, Entergy partners with nonprofits and community organizations to offer assistance programs to those in need. These programs include: The Power to Care – The program provides emergency bill payment assistance to low-income seniors and disabled persons. It is funded through employee, customer and shareholder contributions.

What can I do if my Entergy service is not working?

Report an outage, lighting problem or other issues with your Entergy service. Compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of service request options offered within myEntergy. Get support, find answers to frequently asked questions, or contact us.

Bill Toolkit | Entergy | We power life.

Whether you have questions about your bill, need more time to pay or are looking for assistance, our one-stop shop connects you to the programs and services available to you.

Low-income customer assistance

These funds help low-income households — defined at a minimum to be those with household incomes at or below 150% of the federal poverty line or 60% of state medium income (whichever is higher) —

MyEntergy | Programs Page

Compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of service request options offered within myEntergy. Get support, find answers to

Is there additional assistance that Entergy can provide?

Compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of service request options offered within myEntergy. Get support, find answers to

Contact us

We''re here to help you with your Entergy service, your account or general questions.

Entergy''s Year-Round Programs Help Customers Manage Energy

Energy efficiency programs. Extreme weather can drive up energy use with heating and cooling costs making up approximately 52% of an average customer''s electric bill. We offer programs

Contact Support

Report an outage, lighting problem or other issues with your Entergy service. Compare energy and usage costs, track savings, and get access to information on your energy price. See the full list of

Entergy''s year-round programs help customers manage energy use

Bill help and support programs Bill Toolkit: Our one-stop support hub connects customers to bill management, energy efficiency and financial assistance resources.

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Calle de la Energía, 25
28001 Madrid, Spain

Phone

+34 91 234 5678 (Sales)

+34 91 876 5432 (Technical)

Monday - Friday: 9:00 AM - 6:00 PM CET